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Looking for Answers about ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD?

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Most Recent Questions
Recent Question:
Will this work with a triple burner stove?
Recent Question:
How many inches is the grate from the floor or base?
Recent Question:
Why aren't these for fireplace burning?
Recent Question:
Is this item available with the crimp on top instead of bottom as pictured? Thank you.
Recent Question:
Can ProCom Log Set be used in outdoor fireplace?
Questions with Most Recent Answers
Question:
f271239 kit is it compatable with mn300tpa
Question:
Do I need a transformer when installing this product?
Question:
Will this work with a triple burner stove?
Question:
How many inches is the grate from the floor or base?

Customer Questions & Answers for
ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD

Item# 177204
Enjoy the look and feel of a wood-burning fireplace without all of the mess. This dual-fuel log set is hand-painted to look like real burning wood. Dual fuel technology allows you to choose between natural gas and liquid propane fuel. Blower Included No, BTU Output 32,000, Dimensions L x W x H in. 24 3/8 x 14 x 13 3/8, Fuel Type Natural gas or liquid propane, Thermostat Included Yes. Check your local regulations on installation restrictions and requirements. Not for sale in California or Canada Propane use requires 100-lb. tank or larger with two-stage adjustable regulator available from gas supply company
Customer Questions & Answers:
21 Questions
 | 
24 Answers
Overall Rating:
4.714 out of 5
4.7
out of
5
(14 Reviews)14
Product Details

Questions & Answers for ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD

Question

Can these logs be installed in a metal wood burning box with a standard flue and metal chimney

asked 6 months ago
by
DRHE
 - North Carol;ina
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
The log set can only be installed in a solid fuel burning masonry fireplace.
answered 6 months ago
by
ProductExpert43
0points
0out of 0found this answer helpful.
Question

I have a wood masonry fireplace with conventional flue. Do I have to convert this to a vent-free operation? If so, how is this accomplished?

asked 6 months ago
by
mopar340
 - Long Island, NY
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
You would want to seal off your flue so heat will not go out the flue. The manual to this vent free insert is on the Northern Tool website. You can check the installation instructions for options for fresh air for combustion.
answered 6 months ago
by
ProductExpert30
0points
0out of 0found this answer helpful.
Question

What is the rear width requirement?

Most I have looked at narrow from front to back as does my fireplace.
asked 6 months ago
by
Anonymous
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
The rear width requirement for the ProCom Log Set is 24".
answered 6 months ago
by
ProductExpert12
0points
0out of 0found this answer helpful.
Question

remote control availability

I purchased this unit in Sept 2013 and love it.
By any chance, can you get a remote control for this unit?

ProCom vent free 18" log set
asked 7 months ago
by
Anonymous
 - 12834
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
This log set does not come with a remote control option. Remote control features would have to be built-in to the logset unit itself for a remote control to function and they are not so there is not a remote control available for this unit.
answered 7 months ago
by
ProductExpert40
0points
0out of 0found this answer helpful.
Question

does this have the oxygen depletion censor

asked 8 months ago
by
Anonymous
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
This duel fuel vent free gas log set does not have an oxygen depletion sensor. Provisions for adequate combustion and ventilation air must be provided for safety.
.
answered 8 months ago
by
ProductExpert40
0points
0out of 0found this answer helpful.
Question

Model # PCD24TD

Hi, I note the front measurement is 243/8 in, what is the back length of this unit?
Kent Van Duyne
asked 9 months ago
by
hkvd
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
The very back of the unit it 19-1/4" long.
answered 9 months ago
by
ProductExpert7
0points
0out of 0found this answer helpful.
Question

what kind of burner does it have...is it U shaped or just two rows front and back?

asked 1 year, 7 months ago
by
nancypoo
 - pennsyvlania
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
The heating element is a wrap around, u-shaped coil that provides flames to the front and back of the log set.
answered 1 year, 7 months ago
by
ProductExpert38
0points
0out of 0found this answer helpful.
Question

My fireplace is open on front and end. What does the side view look like?

asked 1 year, 7 months ago
by
ALS57
 - Kentucky
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
The log set is hand painted on all sides for a realistic look.
answered 1 year, 7 months ago
by
ProductExpert35
0points
0out of 0found this answer helpful.
Question

will this product work at high altitude

asked 1 year, 11 months ago
by
manfromthemountain
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
This gas log set will work on altitudes up to 4500 feet.
answered 1 year, 11 months ago
by
ProductExpert41
0points
0out of 0found this answer helpful.
Question

can i get a remote for these logs #177204

asked 2 years, 8 months ago
by
Sipsey
 - Tuscaloosa Alabama
on ProCom Dual Fuel Vent-Free Gas Log Set - 32,000 BTU, Model# PCD24TD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Staff Answer
There is not a remote available for this log set.
answered 2 years, 8 months ago
by
ProductExpert7
-1point
0out of 1found this answer helpful.
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