This generator head has a built-in capacitor for voltage regulation. An external regulator is not required. The generator must be run at the correct speed in order to produce the proper electrical voltage and frequency. Failure to do so could result in damage to equipment powered by the generator and possible injury to the individual. Follow these steps to ensure proper voltage output before connecting loads to the generator: 1) Allow running generator to warm up for five minutes. Do not connect any loads. 2) Use portable voltage meter to check output voltage at the generator’s outlets/receptacles. 3) Measured voltage should be within the following ranges: a. 108-132 volts at 120V receptacle(s). b. 216-264 volts at 240V receptacle(s).
If the output voltage is NOT within the specified range: 1) Adjust the engine speed if possible. 2) If that doesn’t work, re-verify that: a) Your engine’s rated horsepower meets the minimum requirement, 3) If you are still not able to achieve acceptable output voltage, there is a problem with the engine or the generator. Refer to your engine’s owner’s manual for troubleshooting. If it appears that the generator itself is the problem, call NorthStar Product Support @ 1-800-270-0810 for assistance.
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